Frequently Asked Questions

Packing list

We recommend taking only the most important things to the island, in a small backpack/daypack / small bag.

IMPORTANT INFORMATION BEFORE YOU GO!

The day has come! In the Jeep, there is only a little capacity for the luggage, though. All that does not fit go up on the roof of the Jeep. Also think ahead, The boats are very small and the rides are mostly very bumpy so everything can get (really) wet (including yourself). So if you have big luggage (backpack, suitcase etc.) we can only recommend you to leave it at your hostel you stay the night before/after.

Necessary

Original Passport – a copy is not accepted. Cash – to pay your trip balance, and territory entrance fees. There are no ATM’s in Guna Yala and credit cards are not accepted. Drinking water – there is no tap water available in the islands. You can buy large bottles of water at the supermarket on the way to the islands, or small bottles in the islands.

Small Bag

With clothing, swimming suit, towel, raincoat and of course sunscreen.

Small waterproof bags

Small waterproof bags are inexpensive and are very useful to protect your phone or camera from the water or your money. Nothing like jumping in the water and realize you had your cash in your pocket

Snacks

For those hunger attacks during the trip 😉

Book

Your favorite book or anything that you might miss on a chill night, with a drink, under the stars, on an island in the middle of the ocean.

A lock

A lock for your bag and protection for your electronic equipment. We cannot be responsible for lost or stolen items.

A laptop. Or any big electronic device or equipment. Really. You’ll be on an island.
All your luggage. Most of the time you’ll be in your swimsuit, so take it easy with the extra outfits.
Negative vibes

To remember

After booking you should receive a confirmation email. It is very important that you read this email and the attachments to ensure a smooth trip. But just in case, here’s a quick summary:

to remember

Summary!

We only accept credit cards for down payments

The balance must be paid in cash to the driver the morning of pickup. Also, all purchases in the islands must be made in cash. So please be get cash no later than the night before and keep in mind your daily limits when planning to have enough cash.

Pick up for standard transport is between 5-6 am daily.

If you provided a WHATSAPP number with your booking you will receive a message the night before with a 20 minute pick up window. If you are not at the scheduled pickup location on time our driver will do their best to locate you by phone or in your hostel or hotel. If they are unable to locate you they will have to move on out of respect for the other guests. If this happens we do not refund deposit payment.

We do not offer refunds or discount for rain or bad weather

Unless a trip is canceled by us for safety reason. May through October are months where it can rain very often, and November through April can have high winds that make the seas rough. The weather changes often in the islands, our experienced guides and hosts do their best to keep guests dry, but the islands are a very rustic area and guests must be prepared accordingly for changing weather conditions.